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User Review
3.67 (3 votes)
+1844-378-9909 Flights Ticket Booking USA/Canada Only
+632-7020-888 Philippines
+1-8555-232722 Customer Service United States
groupbookings@cebupacificair.com
Cebu Pacific Customer Care Cebu Pacific Building Domestic Airport Road Pasay City 1301 Philippines
Region Philippines ,
Cebu Pacific Airlines

Cebu Pacific Airlines Phone Number Contact

An established low-cost airline based of Philippines whose headquarters is in Pasay, Philippines was founded on 26 August 1988. Previously, it was called as Cebu Air. In 2010, the Cebu Pacific became the Philippines’ largest airline who carried maximum passengers on its domestic and international routes. It has a commendable customer support which handles all the queries of the passengers via their online support or plane ticket booking telephone number i.e. +1844-378-9909. The Additional information regarding the airline is:

  • Headquarters – Cebu Pacific’s headquarter is situated in Andrews Avenue, Pasay
  • Destinations – 63 (37 Domestic and 26 International)
  • Fleet Size – 47 (Airbus A319-100, Airbus A320-200, Airbus A321-200, Airbus A321neo and Airbus A330-300)
  • Hubs – Ninoy Aquino International Airport (Manila)
  • Website – cebupacificair.com
  • Flight Reservation Number – +1844-378-9909 (Toll-Free)

Services offered by Cebu Pacific

The Cebu Pacific has a wide range of passengers traveling every year. They can buy a lot of things on air. It has a wide range of products which a passenger can buy online. From bags to headphones, it has a wide-range of products. Cebu Pacific gives you a complete shopping experience and it is partners with Takatack. It has an exclusive range of featured products.

CebuPacificAir Reservations Customer Service Details

Cebu Pacific provides an excellent customer support to its passengers. A passenger can contact their customer service by calling them on their toll free air ticket booking number +1-8555-232722 or by following them on the Social Media. You can follow them on Facebook, Twitter, Instagram and YouTube.

Cebu Pacific Group Booking Support Online

The passengers traveling in group can get various quotations for their group.

  • Domestic : 31 Passengers and more
  • International : 15 Passengers and more

They can give the information to the customer care by writing to them a mail on groupbookings@cebupacificair.com . They can mention details about the passengers such as

  • Contact Person’s Name:
  • Company Name:
  • Address/location:
  • Contact Numbers:
  • Destination:
  • Travel Date/s:
  • Preferred Flight Schedule:
  • Total number of passengers (Adult/ Children/ Infant):
  • Other Inclusions (Baggage allowance, meals etc):

Hotlines Country Wise Cebu Pacific Air

  • Philippines : 📞 +632-8702-0888 / 📞 +6332-230-8888
  • Hong Kong : 📞 +852-397-33800
  • Singapore : 📞 +65-315-80808
  • China : 📞 +86-400-670-0780
  • Japan : 📞 +81-3-4578-1447
  • South Korea : 📞 +82-2-6105-2037
  • Australia :+61-2-9119-2956
  • Cebu 📞 +6332-230-8888
  • U.S.A. 📞 +1-8555-232722
  • Korea 📞 +822-6105-2037

Top Other Major Airlines Contact Number

Customer Care Service Hour

Monday 12:00 am 11:30 pm
Tuesday 12:00 am 11:30 pm
Wednesday 12:00 am 11:30 pm
Thursday 12:00 am 11:30 pm
Friday 12:00 am 11:30 pm
Saturday 12:00 am 11:30 pm
Sunday 12:00 am 11:30 pm
Sending
User Review
3.67 (3 votes)

Join the Conversation

40 Comments

  1. Marry Ann Adona says:

    im trying to call you..but i can’t connect to your line..Please call me back, i have some concern regarding with my booking..hoping for your immidiate response..thank you
    you can contact me to this no. 09661532315

  2. Debbie sombrea says:

    I’ve been calling your toll free # +1-8555-232722 but cannot be contacted. I want to talk to your customer service representatove reagarding a double charged booking.. please call me at my cp # 09227718314

  3. James Christopher says:

    I have been trying to contact Cebu Pacific with the phone numbers provided and they ALL are incorrect numbers. This is very frustrating and unacceptable. I have always flown with Cebu Pacific BUT in the future if you can’t help me, I must go with someone else.

  4. Sunny joyson says:

    This is sunny joyson I have booked cebu Pacific flight ticket yesterday and it is confirmed and today mng it’s showing not confirmed and showing amount due what should I do to contact customer service, kindly help me

  5. Genaro Jose jr. says:

    i book a ticket the other and i pay it through Gcash.. i have O.R. receipt from cebu pacific. but the itinerary of travel still they didnt send it yet to my email.what will i do to get my itinerary of travel.

  6. Jemar T Hassan says:

    Good day po Ma’am/sir gusto ko Lang po Linawin yung flight ko puerto princesa to manila. Bakit po lage cancelled naka dalawa na ako ng booking. Hindi na po nakakatuwa nakaka dismaya na po talaga. May 1. 2020 6:15am please Lang po paki ayos. Approved na po yong leave ko sa work kayo nalang ang May problema. Paki sagot po ASAP

  7. Bonita Cadalso says:

    I can’t research your given number of your office. Kindly send me the hotline number in your office here at Manila

  8. ANESA B.AGERO says:

    Good day,ask kolang kung possible po ba na maayos yong isang letter ng last name ng kapatid ko.Ang nakalagay don sa guest details is fuenter na dapat ay Fuentes.

    1. Myrela Pabellano says:

      Hi maam/sir, gusto ko lang po i confirm ung ticket n nabook ko kung nag process po b yun? Kasi na ka 3 try po ako. Bumabalik po s booing menu.. baka ksi mamaya mapostvyung 3 n nabook ko a credit card ko. Pls follow up asap.

  9. Jo Anna Lazalita says:

    Hello po good morning, can i ask permission that my 1 year old son kailangan pa din ng traze app’?… thank you po’.

  10. Shirley gubantes says:

    Please help..ngbook po ako today dapat ang ebook ko is surigao to manila,d ko napancin dhl sa hirap ng connection at lge lag manila to surigao pala nabook ko,nabyaran ko na po tru gcash..paano ko o eto makuha pra po ma change to surigao manila…please i need ur help.. This my contact # 09387137449 d po kc ako makapasok sa customer service hotline

  11. Christian Dequita says:

    I cant book using my travel fund! I contact your customer service hotline and even go beyond reaching Cebu number but none is working! I need to book a flight with my travel fund!!!

  12. AIZa HERBOLINGO says:

    How to change location for the destination mistake, instead of dipolog I want to change it to manila to ozamiz

  13. Winshester Francisco Dela vega says:

    Hi can I make a concern, I purchase ticket through credit card of my sister inlaw, due to late entry of OTP, then site was back to start no confirmation receive thru email that the purchase was done, so I again book another one, however upon checking the billing statement, the said purchase been 2x, how can I contest it to the bank?

  14. Ma lalaine Gagal Dominguez says:

    I have booked a flight for ms jenny calbitaza and she is not giving me update whole day today so I decided to cancel or stop her flight that turn to travel refund but I’m scared she may able to use this as she know the reference number of her flight though I am the one who booked for her and I used my card my money to buy her ticket but turns to that she scammed me she suppose to go manila and work for my family as a helper hope you can help me with this thanks

  15. Reza says:

    Hi good day,
    I just wanna ask Is there any transfer desk in transit area(terminal 1)at Incheon airport(korea)?
    Since i dont have transit visa i can’t go thru immigration and ill be coming from qatar and then change my flight to cebu pacific air for manila, i wont have any checked in bag only hand carry so no worries about my luggages ,my only concern is if i could get my boarding pass in transit area without going thru immigration in incheon airport?
    Best regards.

  16. Charmaine Bacala says:

    GIOD DAY CEBU PACIFIC PAANO BA ANG GAGAWIN NG COSTUMER NIYO KUNG ANG MGA CONTACT NUMBER WALA NAMAN MAKA ACCOMODATE SA AMIN…PAANO ANG FAGAWIN NAMIN KUNG NAKAPAG BAYAD NA KAMI NG TEST PARA SA FLIGHT TAPOS IKINAKANSEL NIYO…PLEASE DAVAO TO MANILA ANG PASAHERO PWEDE BA MAGAWAN NG PARAAN KASI ALL IS SET NA PARA SA FLIGHT TAPOS MAKANSEL LANG PAANO NA EFFORT AT GASTOS NAMIN MAAWA NAMAN KAYO ANG TICKET NAMIN PANGALAWA ANG NA BOOK PARA LANG DI NAMAN SANA MAG KANSEL OR SANA MAG SARA NALNG MUNA KAYO KESA KUHA KAYO KN KUHA NG BAYAD SA TAO NG MAAGA TAPOS KANSEL DIN NAMAN PALA UNTIL WHEN PA ALMOST 1 MONTH AN ANTAY NAMIN FOR THE 2ND TIME BOOKING PERO GANITO PA DIN PLEASE MAKATAO NAMAN SANA KAYO.PLEASE SANA MATULUNGAN NIYO DIN KAMI PAANO NA ANG GAGAWIN kung pede matawagan ako asap 09177733763

  17. pagasartonga says:

    i keep on trying to pay with gcash ecpay and other bayad centers
    for my add ons baggage is theee any alternatived to pay
    please cebu pacific naka ilang try nden po ako mag call sa costumer service lagi nmn bussy plsss plsss

  18. pagasartonga says:

    09109746778
    i want to talk to costumer service ng cebu pacific pero always number bussy worry lng po aq dko kc ma bayaran sa payment center yung xtra bagage ba inaadd ko plsss help po 09109746778

  19. Vina Torres says:

    Please advise what is the reference number of my booking done on the 26th June, 2021 fro Manila to Dubai on 28th July, 2021. The confirmation/reference number was not generated but the amount was already deducted from my brother’s credit card.

  20. Grace Trajano says:

    I have a confirmed flight to Bohol for July 31. I would like to bring a cat. How to bring the cat with me? What do I need?

  21. Herodina T. Medrano says:

    travel fund
    Ref. number XECJ4M Cebu to Manila
    Ma’am/Sir please check this number kasi empty na daw. I need this asap. thanks

  22. Glayza talledo says:

    Im trying to call your customer service hotline but no one answer i have inquiry regarding typo error of the given name of one your guest with the booking reference number number KF5GGZ cebu to manila. How can i change the given name of it. Please call me at my personal number 09978016838. Thank you.

  23. Remigia Tinio Botona says:

    I am trying to call 3 telephone numbers in your site, however your lines are always busy. I need to talk to your customer care because I can’t manage my flight tomorrow to Butuan.

  24. dennis magbanua says:

    Good day!?nais ko po sanang i convert sa travel fund yung ticket ko..paano mo ang gagawin ko.m

  25. marilyn besanes says:

    why my flight tomorrow was cancel , any reason if possible if there is a flight let me fly tomorrow thank you

  26. Princess dee umali says:

    My other refund i recieved but why this reference CCHNUS my other book im not yet recieved the refund, the agent said I received both

  27. Carolyn G. Villagante says:

    Good afternoon Cebu Pacific!
    Ask ko lang po yong flight ng Sisters ko from Legaspi to Manila – back and forth was reschduled by Cebu Pacific:

    booked flight:
    LGP-MANILA: July 14, 2021 at 12:15PM & MNL-LGP: July 22, 2021 at 5:10PM
    reschduled by Cebu Pacific
    to:
    LGP-MNL – July 15,2021 at 6AM & MNL-LGP – July 23, 2021 at 5:40AM
    again: change time by Cebu Pacific
    LGP-MNL – July 15, 2021 at 12:05PM & MNL-LEG: July 23, 2021- at 10:10AM

    another one: booked flight
    LGP-MNL – July 16, 2021 at 7:05PM & MNL-LGP: July18, 2021 at 5:55PM
    rescheduled by Cebu Pacific to:
    LGP-MNL – July17, 2021 at 7:25PM & MNL-LGP: July19, 2021 at 4:00AM
    Again change time by Cebu Pacific:
    LGP-MNL – July17, 2021at 12:05PM & MNL-LGP: July19, 2021 at 10:10AM

    with the changes of above flight schedule, conflict na po sa mga working schedules nila and they already filed their leave of absence and di na po ma-adjust.
    on emore thing, very Important po yong July 17 date , they were supposed to attend 50th Birthday of my sister here in Manila kaya po sila nagbook ng ganoong schedule. You new change scjdule of flight di na po convenient and not possible na po for them.

    Can we request that these flight can be rebook or can we request that the total amount of the booked flight for four persons be considered as travel fund and thye could use for the next preferred flight.

    Please advise, the best option na di naman po masayang yong amount paid for the ticket. Super hirap po kitain ang sweldo especially this time of pandemic. Please help and answer this request soonest.

    Thank you so much & GOD Bless

  28. Carolyn G. Villagante says:

    How to rebook back and forth flight schdule for free, which you have change the date and time.
    Conflict na po yong new schedules niyo sa work schdule ng passengers. or
    Please advise, Puede ba maging travel fund yon to be used for the next preferred flight. waiting for your response. Thank you

  29. Carolyn G. Villagante says:

    Your CUSTOMER SERVICE CONTACT NUMBER is just riinging.
    Nobody answers the phone. please change your number, if it is not functioning.
    How will you response to the inquiries of your client.
    How to contact CEBU PACIFIC BOOKING Please.

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