Chegg Cancel Subscription

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Chegg is an education technology company that provides online tutoring and academic coaching, digital and physical textbook rentals, and other student services. It provides online homework help and textbook solutions besides helping students in test preparation for college admissions exams and courses and also organizes scholarship connections and university matching tools. Chegg subscription lets students have easy access to several academic resources and boost their performance. But what if you no longer need to use Chegg services and want to cancel Chegg or want to temporarily pause your membership?

You must have some obvious questions like will Chegg still charge you for their service when you are not using them? What are the important points of the Chegg cancellation policy? Or what about Chegg cancel membership refund? We’ve included all the answers to everything you need to know before you proceed to cancel Chegg account.

Canceling Chegg Subscription Vs Pausing Chegg Account

Monthly subscribers have the option of pausing their membership in case of an unexpected leave or absence from studies and they would no longer be charged for the Chegg services during the non-usage period. The member would still be able to access their bookmarks and other questions and answers as usual. On the other hand, if you want to cancel Chegg subscription then it will depends what all you would like to cancel if you have taken multiple subscriptions for different services within Chegg or if you would like to completely cancel Chegg account.

How to Pause your Chegg Subscription?

  • To pause your Chegg subscription, you can simply go to Chegg Sign-in page
  • Login to your account and Go to My Account >> Orders >> Subscriptions
  • Now choose the subscription you want to pause >> Click Pause Subscriptions (you can choose all of them if you want)
  • Choose the period between 1-6 months to pause the Chegg Service >> Click Pause Subscription to confirm
  • Make sure there are no open transactions left with Chegg before pausing the account like a book rental, return, etc as failure to do so would attract penalties and charges.

How to Cancel Chegg Subscription on PC and Mac?

  • Sign-in into your account
  • Click on the orange profile icon located at the top-right corner >> Select My Account >> Go to Orders >> Select Subscriptions
  • Select Chegg Study >> Click on Cancel subscription
  • In the next screen provide the reason for canceling the subscription and click on “Submit
  • Confirm the cancellation to stop the next billing

How to Cancel Chegg On Mobile Phone?

  • Do you use Chegg Study on your iPhone, you can still easily cancel the subscription.
  • Go to Settings >> Select iTunes & App Store
  • Tap on your Apple ID >> Then tap on the “View Apple ID” If the Apple ID is not available
  • Sign in to iTunes by keying the password
  • Go to Subscriptions >> Select Manage Subscriptions >> Select the Chegg Study option
  • Turn off the auto-renewal option >> Click Done to confirm cancellation and stop the next bulling

How to Cancel Chegg from your iPhone or iPad?

  • Go to Settings > Tap on your name > Click on iTunes & App Store >> Tap on Apple ID and sign-in
  • Move to Subscriptionst>&g; Manage Subscription >> Select Chegg Study and turn off the auto-renewal for this option >> Save

For more help, you can visit Apple’s help page – Apple’s support page

How to Cancel Chegg from your Computer ?

  • Open iTunes >> Sign in with your Apple ID & Password
  • Click your Name >> Select Account Info from the drop-down >> Go to Settings
  • Click on Subscriptions >> Manage >> Select Chegg Study >> Turn off Automatic Renewal >> Done

How to Cancel Chegg via Google Play?

  • Go to or if accessing on phone, then go to Android’s settings and then Google Play
  • Sign in to your account >> Click on Subscriptions >> Select Chegg App >> Click Cancel >> OK

For more help, you can visit Google’s support page

How to Cancel Chegg Study?

Canceling Chegg Tutors is different from canceling a Chegg subscription where you need to manage the number of Tutoring Minutes. Here’s how to cancel Chegg Tutor:

  • Sign in to Chegg Account >> Go to My Account >> Click on your Orders
  • Now choose Subscriptions Setting >> Chegg Tutors >> Edit Plan
  • Change your subscription to “pay as you go” and this will end recurring charges for Chegg Tutor
  • Do note that you won’t be able to use your unused tutoring minutes once you cancel your regular plan, however, Chegg allows for a refund of your remaining Chegg Tutorial minutes.

How to Permanently Delete Chegg Tutor Account?

If you don’t plan to use your Chegg account again in the future you can delete the account permanently by going to the Customer Service & Help section and send an email request to Chegg Customer Service team.

How to Delete Chegg Account Completely on Phone?

If you entirely want to close your Chegg account, you cannot do this online, instead, you need to contact Chegg Customer Support on their toll-free number – (855) 581-9873 and speak to their representative.

Ensure that all your pending transactions with Chegg are completely settled like a book rental or return.

How to Cancel Chegg Account on PayPal?

  • Go to your account on PayPal >> Look for a Chegg Charge
  • Click on Detail to get more info
  • Find Manage Payments >> Click on Cancel Payments or contact PayPal Customer service to dispute charges
  • You can also Click on Contact Us at the bottom of website and it will suggest ways to contact PayPal

FREQUENTLY ASKED QUESTIONS [FAQ] Chegg Cancellation & Refund

I Am Not Able to Cancel Chegg Membership. What Shall I Do?

At times, when you are trying to cancel Chegg Service, you may experience a problem which can be due to many reasons. If the action is not submitted properly and you do not get a confirmation of cancellation through email, then Chegg keeps charging the customers and this is the most reported Chegg cancel subscription issue. Further charges are processed because of an unsuccessful Chegg cancellation.

In such cases, it is recommended to refresh your account, re-login, or attempt to login on a different device after a while.

But if the problem persists, below are the customer service numbers for Chegg you can call for assistance:

Chegg Toll-Free Customer Support Number: 📞(855) 581-9873

Chegg Customer Service Numbers:

📞(408) 855-5700

📞(855) 581-9873

📞(855) 576-6289

Chegg customer support is open from 5 AM – 10 PM PST 7 days a week.

  • Don’t forget to look out for a cancellation confirmation email from Chegg soon after canceling your subscription as this is a proof that the cancellation has gone through successfully.

How to Get Chegg Cancel Membership Refund?

Stopping the subscription is not a guarantee for an automatic cancel membership refund. Cancellation only stops future billing and refunds are looked on a case by case basis. Please visit the visit Chegg Help center and read Chegg frequently asked questions for details on refund.

  • In case of the return of any digital book on rent or purchase, or to cancel you are eligible for a full refund within the first 14 days. You can submit a request by going to your My Account page and following the return instructions.

The refund money is returned within 5 business days and Chegg sends a separate email regarding the confirmation of refund.

Will I Still be Charged if I cancel a Chegg Free Trial?

No, upon canceling your subscription before the trial period is over, Chegg won’t charge you anything. Although, you can still use all the features during the free trial.

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Join the Conversation


  1. Tysheana says:

    I had canceled chef because my class had ended. I was charged again for 10.57 I want my refund back please.

  2. 劉恩兆 says:

    My chegg study is automatically renewed today(2 hours ago), but I don’t want to renew and I want to cancel the payment which is charged by automatically renewing, I need my refund back please.

  3. Laurence Nkundimana says:

    I cancel my subscription for Chegg because I was done with my class, but I’m being charged for it today and I want my refund back

  4. Heena Gautam says:

    I have subscribed my account in chegg but it didn’t show any answers. My balance also cut from my account two times.

  5. Heena Gautam says:

    Hi, there I have recently suscribe my account on this but it’s didn’t show me answer. Although it cut my money from my account. Can you please cancel my subscription and refund me

  6. Samira says:

    Hi, please I was charge for chegg subscription today, but I wasn’t able to get access to my chegg answer. Can you please unsubscribe and refund my money back.

  7. Maria Vega says:

    I paid my subscription for this month but I don’t have access to Chegg please could you cancel my order and refund my money back.

  8. Doris Turner says:

    Someone signed up but it wasn’t me please refund and cancel my subscription. I didn’t authorize this

  9. S.Gajan says:

    Dear Sir/Madam,

    I cancelled my subscription. I’m not going to use chegg subscription from 04/25/2021 onwards. Please refund my USD 14.95

  10. S.Gajan says:

    Dear Sir/Madam,

    I cancelled my chegg subscription. I’m not going to use chegg subscription from 04/25/2021 onwards. Please refund USD 14.95.

    Thanks & Regards,
    Gajan Selvarajah

  11. Haneen says:

    I want to cancel my subscription on 29 March (today )
    And refund the money , please refund my money

  12. Margaret Banda says:

    My Visa card was credited with money which automatically was deducted by chegg. I have therefore cancelled it because I do not have classes now.
    I therefore request a refund on the subscription.

  13. tamia nicholson says:

    i payed for chegg & i still cant see the answers to things so i want a refund cause i cant see any answers

  14. Olivia Waikari says:

    I have seen a subscription paid for in my account to chev for a monthly subscription however I have not used chev before and would appreciate a full refund as this was not me.

  15. Ntombifuthi Ashley Ndlovu says:

    I would like to get a refund of the money I paid, I have not used the chegg yet and I wont br able to use it anytime due to my policy with the university of Pretoria. And my account is blocked.
    Kindly regards
    NA Ndlovu

  16. Dana Johnson says:

    I’m trying to cancel this for months now I haven’t use this since March I would like for y’all to refund my money and take me off this please my name is Dana Johnson

  17. Evans Aggrey says:

    I request the refund of my money which was transacted today without my permission
    I would also like to be discharged from from the chegg platform

  18. Samantha Reid says:

    I haven’t used this just over a year and you’re still charging me. I would like you to refund my money and take my name off please.

  19. Jeanie Fortune says:

    I was checking my bank account, and noticed a payment to your company. I never subscribed to your company. I dont know the services you offer. so please can 8 get a refund and close this account.

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